工作內容
- Maintain high levels of service continuity on IP devices for external customer
- Perform network operation of configuration, capacity, access, performance and security management
- To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/A10 IP devices on an on-call basis within a team
- To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs
- DevOps/Programming skill is a plus
其他條件
- 2+ years experience in configuration and troubleshooting IP hardware Routers and Switches in a LAN & WAN environment (Cisco routers, Switches, Juniper MX series routers)
- Familiarity with the IP device IOS/JUNOS on high end routers and switch platforms supporting routing/switching technologies including, OSPF, BGP, IPLC, MPLS
- Familiar with associated TCP/IP technologies such as HTTP, DNS, SMTP, SNMP, DHCP, LDAP, NTP, RADIUS
- Experience of Linux, FreeBSD administration
- Bachelor’s or above degree, related field or 1+ years of experience working as network engineer
- 能以英文與客戶進行即時通訊之溝通
- 大專以上學歷，資訊相關科技尤佳
- 具備以下證照者佳：CCNP、CCNA Security網路安全認證、JNCIA-E、JNCIS-E
技能標籤： ccna security, ccnp, jncia-e, jncis-e
